computer, Computer Repair Service

Affordable IT Packages with Regular and Personalized Computer Repair Service in New York

Hardware and software issues can be a huge drain on your productivity. A computer repair service in New York can help resolve those issues, and even prevent them from happening in the first place. Regular maintenance, software upgrades including Windows OS updates, virus protection, and other measures can ensure that your systems are running at peak efficiency at all times.

However, it’s important to find the right computer repair service. In New York, there are many, many different options, and all have varying levels of expertise, scope of work, and customer service. You want to find a company that will provide reliable, long-term solutions – an IT partner rather than a short-term repair service.

In this day and age of growing cyber threats, it’s also important to find a company well-versed in cybersecurity and other cyber management services. A firewall and a virus scanner isn’t enough to protect you from ransomware, worms, and hackers actively trying to break into your systems. You need a company that can find the holes in your systems with an information systems (IS) audit, and who can build a cybersecurity plan that keeps your organization protected.

Professional Computer Repair Services in New York

Here are a few of the services a professional computer repair service in New York can provide you:

  1. Computer setup, systems installation, and maintenance
  2. Computer scanning and managed IT services
  3. Computer system support including cybersecurity training
  4. Computer troubleshooting or repair
  5. Disaster Recovery and Business Continuity (DRBC) plans
  6. Cyber management services including IT audits and cybersecurity systems
  7. Wireless or wired networking
  8. Cloud services
  9. Hardware installation or upgrades
  10. Software installation or upgrades
  11. OS updates
  12. Memory upgrades
  13. Peripheral accessory replacement
  14. Antivirus installation or updates

These are just a few of the ways a computer repair service in New York can keep your organization running smoothly. Upgrading software ensures you have the latest versions running with the newest features, and ensures that all software keeps working well together. OS updates reduce the risk of viruses and other cyber threats to your system. The same is true for antivirus and firewall software. Cybersecurity and managed IT services will protect your systems and monitor them for unusual activity that could represent a cyber attack. DRBC plans are another layer of protection so that if the worst should happen, your data is still safely backed up and can be recovered quickly to reduce downtime.

CompCiti Business Solutions is a computer repair service in New York that can provide all the IT support services mentioned above, and more. We take a comprehensive approach to our clients’ IT systems that takes into account all aspects including network efficiencies, cybersecurity, and the newest technologies such as VoIP phone systems and cloud services. Perhaps our greatest strength is our ability to do a full assessment of your systems, find out your areas of need, and tailor a maintenance schedule and long-term IT plan that will fulfill your organization’s needs and business goals.

CompCiti also offers available 24/7 emergency service so that if your systems do go down, we can identify and fix any issues quickly either remotely or onsite as needed. We’re Working When You Are.

To find out more about CompCiti and our Google 5-Star service, please contact us at (212) 594-4374. CompCiti is a Microsoft Silver Partner with comprehensive cybersecurity services.

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5 Basic Questions Ask for Before Hiring a Computer Repair Service in New York

In many ways, computer repair services in New York are like auto shops: you put a lot of trust in them that what they are telling you is true. That’s mostly because you don’t have any clue yourself what the problem could be. And, like cars these days, IT systems are becoming more and more complicated. Networks, cloud services VoIP phone systems, mobile connections, WiFi, sales software, CRM programs – it makes your head dizzy just looking at the list.

When it comes to finding a reputable computer repair service in New York, it comes down to doing some research, listening to your gut, and asking the right questions. Here are five basic questions you should ask before signing on the dotted line with any computer repair service.

1. Do you do onsite computer repair in New York?

Some computer repair services in New York do in-store repairs only. That means you will have to bring your computer and other IT equipment down to their service center. Not only is it a lot of time and hassle, it won’t help you with most of your IT systems such as networks and database servers. You’re better off finding a computer repair service that will come to your New York office. Look for a company that provides 24/7 emergency service so that you’ll never be left in a lurch no matter what time it is.

2. Are your technicians qualified to be working on my computer systems?

Many computer repair shops in New York are only certified to do basic work such as upgrading systems or installing simple networks. However, your company may operate a complex enterprise software package with hundreds or even thousands of routers, relays, switches, and workstations – something the technician may not be able to troubleshoot or solve themselves.

Perhaps a better question would be, “What happens if there’s a problem above the technician’s training?” The answer should always be an in-house solution. If they rely on third-party companies to supply them with experienced Level 3 technicians, for example, you could be setting yourself up for problems.

3. How do you charge your computer repair service in New York?

Always look for companies who quote a flat rate rather than an hourly rate. In some cases, hourly rates can’t be avoided, but it helps to ask around.

The best case scenario is to find a company that provides ongoing service to you in a fixed-fee monthly package. That way, they’ll get to know your systems and actually help you avoid problems in the first place. A managed services agreement will help you control IT costs and ultimately save you money down the road in maintenance fees and reduced downtime/slowdowns.

4. What happens if the problem isn’t fixed?

This is an issue that happens fairly regularly. The technician leaves your offices, and soon after the “fix” stops working altogether. The only thing more frustrating than dealing with the same IT problem time and again is paying for the same solution time and again. The better computer repair services in New York will guarantee their work. If they identify a problem but don’t properly solve it, they’ll come in on their own time to make sure it’s right.

5. What type of cybersecurity services do you provide?

In today’s world, every computer repair service in New York should be offering cybersecurity services. Human threats – hackers, data thieves, and other cyber criminals – are growing to become one of the greatest threats to your IT systems including your computer workstations and business networks. Some of the most common cybersecurity holes are easily fixed, so if the repair service says it doesn’t provide any cybersecurity services, you might question how up to date their tech knowledge really is. Preferably, you want a computer repair service that can provide full cybersecurity services, allowing them to protect your IT systems as well as repair and maintain them.

About CompCiti

CompCiti Business Solutions offers services that go beyond computer repair in New York. Since 1996, CompCiti has provided its clients with advanced IT services including networking, installation, cybersecurity, and specialty services such as VoIP installation. With CISA cybersecurity certification, 24/7 emergency support, and Level 3 technical support, CompCiti can ensure your IT systems are secure and efficient. To find out more about our computer repair services in New York including fixed-fee managed services packages, please contact us (212) 594-4374 for a free phone consultation.

managed services

Managed Services in New York : How Crucial are They for Businesses?

“Managed services” is the catchphrase of the day as many new businesses in New York City are learning. It refers to comprehensive IT services from business networking and maintenance to cybersecurity and data backup. But are managed IT services really that important, or is it just another marketing buzzword?

The truth is, managed services in New York are getting more important every day. Companies and organizations here are realizing that as technology gets more advanced, their ability to keep all their IT services in-house is diminishing. Not only that, the rise of cyber threats means that many do not have adequate cybersecurity measures in place – and have no clue what “adequate cybersecurity” even entails.

That’s why many organizations in New York are turning to managed services. Managed Services Providers (MSPs) can take care of day-to-day IT operations including monitoring systems, providing IT maintenance, planning IT upgrades and expansions, and even providing tech support for employees. They also implement cybersecurity measures to ensure your systems are protected against current and new cyber threats. Many MSPs offer fixed-rate packages so that organizations can manage costs as well.

The real advantage of managed services in New York is that organizations can feel like they have their own internal IT department without the added costs that normally go along with it. Their IT “partners” will provide full consultancy and technical services, and depending on needs even have a designated IT technician onsite. Even though this technician works closely with your employees, the MSP takes care of all the HR details including payroll, training and certification upgrades, and other associated costs so that the client organization doesn’t have to worry. It’s like getting all the perks of an in-house IT department with none of the drawbacks.

There are other great reasons why managed services in New York are so crucial for business:

  • Supports and adds to business performance – With heightened competition and shrinking budgets, business efficiency is more important than ever. Outsourcing such an important area of your non-core business to a third party will actually increase the technical expertise of your team while reducing costs.
  • Ensures continuous maintenance – One of the best ways to fix an IT problem is to avoid it happening in the first place. MSPs provide continuous monitoring and ongoing maintenance, reducing the risk of network slowdowns/stoppages, data loss, and other disasters.
  • Provides proactive & emergency services – Managed services provide the best of both worlds: proactive services to maintain your systems and 24/7 emergency services should catastrophe strike. (Make sure that the MSP you sign on with offers 24/7 services – not all of them do.)
  • Helps with tactical IT planning – Managed services in New York encourage organizations to think one year, two years, and more down the road. MSPs will consult with clients on what technology and software/hardware they need to meet their business goals and budget. MSPs provide a comprehensive approach to tactical IT planning to balance current needs, future needs, costs, cybersecurity, and other factors for a solution customized to their operational realities.
  • Offers complete IT management – Managed services give businesses the benefit of complete IT management with a custom-tailored package so that they don’t need to worry about their IT systems at all. Their MSP can even develop a fixed-cost plan that best fits their IT needs AND budget.

CompCiti Business Solutions is one of the most trusted and experienced managed services providers in New York. Since 1996, CompCiti’s skilled technicians have provided local businesses, non-profit organizations, and governmental agencies with professional IT support and outstanding customer service (CompCiti maintains a Google 5-Star Rating).

CompCiti’s managed services in New York will ensure your systems are maintained, protected from cyber threats, and running at peak efficiency. If a problem ever arises, CompCiti has you covered with 24/7 emergency service to help get your systems up and running again faster.

Contact CompCiti Business Solutions at (212) 594-4374 for a free consultation and find out how we can help with managed services in New York. For more information about our service stay social with us Facebook, Google+, Linkedin, Pinterest, Twitter and Youtube.

IT Service

How Managed IT Services in New York Can Improve Productivity

Avoid Lost Productivity to Unexpected Tech Issues

Why are managed IT services in New York so important?

Here’s a scenario. A couple of your staff members arrive at their desks Monday morning, as usual. What’s not usual though is that they can’t log into the system. They don’t have network access, there’s no connection to the messaging system – and worst of all, there’s no secondary system they can use for the moment. It’s adding up to be a wasted morning.

This is a prime example of how managed IT services can keep your New York office up and running. Your trusted managed IT service professionals can problem-solve the issue quickly. Depending on the service package and your needs, you may have an IT professional onsite at your offices or they may be working remotely. Either way, they will have the knowledge and expertise to get your tech issues fixed quickly, get your staff members back into the system, and get them back to work.

What are Managed IT Services?

Managed IT services are unique solutions that are designed to manage the overall IT needs of your business. Apart from taking care of all tech issues such as the scenario described above, managed IT service contracts can also include 24/7 monitoring your systems for system slowdowns, viruses, hack attempts, and other threats to your system. Should a problem arise such as a faulty network switch or full hard drive, your IT professionals will also take care of these problems before they end in network failure or other catastrophic event. They can also help you plan upgrades and new IT system installation as your company grows and changes. It’s like having your own independent IT partner working directly for you.

Different Kinds of Managed IT Services in New York

There are several different kinds of managed IT services. The better managed IT service providers in New York will be able to customize a plan to best meet your IT needs and business goals. Some of these services may include:

  • Cyber management and cyber security
  • Help desk support
  • Data recovery and backup (DRBC)
  • Network security
  • Cloud services
  • Email setup including hosted email solutions
  • Virus scanning and protection
  • Systems inspection
  • IT audits
  • Server security & management and security
  • Hardware maintenance & upkeep
  • IT strategy planning and application
  • Custom IT solutions

A Great Solutions for SMBs: Manage Your IT Systems and Your Costs!

Small and medium businesses (SMBs) can benefit the most from managed IT services in New York. These businesses usually have very few or no in-house IT capabilities. With a managed IT service package, you don’t need to. Your service provider will take care of everything including monitoring your systems, addressing issues, alerting you to any potential threats such as viruses or slowing networks, and even planning upgrades and expansions. Should the worst happen, your systems will be up and running again faster since they already know your system inside and out.

In short, managed IT services in New York will help you:

  • install, upgrade, and maintain your IT systems
  • provide emergency services when needed
  • control your IT expenses
  • reduce business operating costs
  • provide advanced technology planning and automation
  • be your valuable knowledge base for IT planning
  • improve data access and security
  • reduce the risk of downtime and network slowdowns

CompCiti Business Solutions, Inc. is one of the oldest and most respected managed IT services in New York. Since 1996, we’ve provided cyber management and cyber security, business networking, and IT monitoring services to our clients in NYC and surrounding areas. Find out how CompCiti can help provide you with managed IT services as well by calling (212) 594-4374. CompCiti is a Certified Microsoft Silver Partner.

computer, Computer Repair Service

Computer Repair and Upgrade Service in New York

It’s happened to all of us on our home computers – a corrupted system file or a network connectivity failure makes our hearts skip a beat. The same is true at the office, though the consequences are usually much worse. Missed deadlines, missing data, and lost sales are just some of the issues you can run into. The thing is, your computer problems probably could have been avoided.

That’s why you need a great computer repair service in New York. With IT systems becoming more and more complex, it pays to find a complete IT support service that covers everything including desktop support, server support, server maintenance, networking, computer repair services, computer upgrade services, and complete cyber management services.

The advantages are pretty obvious. First, if there is ever a problem with your computer or IT systems, your computer repair services provider can troubleshoot the issues and find solutions – fast. No more self-diagnosis or wasting time on IT problems instead of focusing on your core business. Often the cost of hiring a professional to repair your computer systems is less than the cost of lost productivity when your staff tries to fix their issues themselves.

Second, hiring a desktop support service in New York will actually reduce the number of problems you have in the first place. Computer upgrade services, regular maintenance, and system monitoring will find or avoid issues before they become major problems. That means less or no time lost to system crashes, which in turn will boost productivity.

Cmoputer Repair and Upgrade

It’s important though to find a complete IT support service in New York at a reasonable rate. You don’t want to search based on cost alone – many of the low-end IT providers out there are low-end for a reason. A good computer repair service in New York will offer monthly maintenance packages at a fixed cost, provide service for all your IT systems, and offer 24/7 emergency services when needed.

CompCiti Business Solutions, Inc. can help. CompCiti offers complete IT support services in New York serving all sizes and types of businesses in NYC and the surrounding area. CompCiti will tailor a service package to meet your specific computer repair and upgrade needs so you can be protected AND manage your costs better. You’ll get the peace of mind that comes with having someone else worry about your IT problems! Find out more about CompCiti and how we can help you by visiting us online at CompCiti.com or call (212) 594-4374. CompCiti is a Microsoft Silver Partner. For more details, stay social with us:

cyber security

Why Do Businesses in New York Need a Professional Cybersecurity Service?

Viruses. Hackers. Data theft. Ransomware. These are just a few of the growing list of cyber threats facing small and medium businesses (SMBs) today. It’s also why so many companies are looking for a professional cybersecurity service in New York. Here are a few reasons why hiring a reliable cyber security service makes good business sense.

1. Keep Your Business Reputation Intact

Reputation is everything in business. Yahoo is continuing to pay the price for two data breaches in 2013 and 2014 that resulted in stolen personal data of over 1 billion customers. In fact CEO Marissa Mayer took a personal hit recently, losing her annual bonus and equity grant due to the fiasco. Perhaps most telling, Yahoo lowered the price of its digital assets by $350 million in its sale to Verizon.

SMBs are at equal risk, albeit at a smaller scale. The good news is that cybersecurity costs are lower too. Protecting client data and information from cyber threats will help you protect your reputation – and your long-term success.

2. Avoid Financial Burden

Cyber threats of all kinds can lead to real money loss right now, too. For example, cybersecurity services in New York have reported a rise in ransomware attacks, a specific cyber threat that locks down a company’s data until a ransom is paid. Since there is no honor among thieves, many end up paying the ransom AND paying an IT company to try to recover at least some of their data. Lost sales, disrupted networks, hackers that vandalize data, and direct theft of financial assets are just some of the other ways companies can lose real money.

3. Be Prepared Always

SMBs in New York are a favourite target of data hackers and cyber criminals specifically because they are smaller. Large companies might be the jackpot, but the low-hanging fruit of SMBs presents much less risk and effort. They are less likely to have secure systems, circulating huge amounts of valuable data through unprotected business networks. Cybersecurity services in New York can help ensure you are well protected and present less of a target.

CompCiti Business Solutions Cybersecurity Services in New York

CompCiti Business Solutions is one of the oldest and most respected cyber security services in New York. Founded in 1996, CompCiti provides a wide range of other services as well including managed IT services, system maintenance, network monitoring, data backup and disaster recovery, VoIP installation, and more. We’ll help you protect your data in a number of ways including assessing your current cyber security measures, upgrading software and hardware as necessary, and providing 24/7 monitoring of your network and systems for any suspicious activity. Should you be the target of a cyber threat, we can help minimise – or eliminate and sometimes reverse – any damage, and get you back up and running faster.

Find out more about CompCiti’s cyber security services. In New York, call (212) 594-4374 for more information or to book your consultation and assessment.

computer, Computer Upgrade Service

Top Reasons to Consider a Computer Upgrade Service in New York

Where would we be without technology? Look around your office – would you be able to do the job you do today without all the equipment you have around you?

Technology helps small and medium businesses work more efficiently. For example, it wasn’t that long ago that sending documents to business partners or clients involved making copies and sending them via mail or courier. Today, most offices have a multi-functional system that can scan, print, and convert to a digital file so you can email them to your clients instantaneously. 

Every day, technology moves another step forward; sometimes it seems like it’s hard to keep up. That’s why it’s a good idea to hire a computer upgrade service. In New York, there are several companies available to help you stay on top of changes in technology, and help you decide what changes are right for you and your company. Here are a few reasons why that’s so important:

Efficiency

As shown in the example above, technology improves efficiency. It’s easy to see how emailing today beats sending by courier, which was the norm 30 years ago. But most technological changes come incrementally. Our offices get more efficient little by little as new technology and faster computers come onto the market. A computer upgrade service can help you maximize your efficiency a little bit more each time, taking full advantage of the technology available today.

Productivity

Increased efficiency naturally leads to increased productivity. All other things being equal, the more efficient your employees are with the tools they have, the more they’ll get done every day. Technology can also have a more direct affect on productivity as well. As an example, older smartphones can’t always run the newest productivity tools geared toward only newer phones. In this case, an upgrade could lead to increased productivity by opening up access to these new tools.

Security

Security is an often-overlooked benefit computer upgrade services. Threats to networks, computer systems, and your data are real and becoming more sophisticated all the time. Computer upgrades – and indeed upgrades to your entire IT system – can help improve your level of security to prevent viruses, hackers stealing data, and ransomware taking over your systems. 

 Keeping Your Systems Working

Computer systems age. Sometimes, this means replacing the whole computer or component. Other times, you can get by with new parts such as a new hard drive or software. That’s where you could use the help of a computer upgrade service. In New York, there are companies that will come right to your office to upgrade your computers and systems, making it even easier to stay on top of upgrades.

Enjoying Latest Features

Sure, technology is mostly about efficiency, productivity, and security – at least in the business world. But it’s also about how technology can make our day-to-day tasks easier. Sometimes, it’s also about the pure enjoyment that comes with working on something new. A computer upgrade service lets you start enjoying the latest features on the market now.

Conclusion

Computer upgrades can improve the way you do business. But part of the trick is to find the right computer upgrade service. In New York, more and more small and medium businesses are turning to CompCiti Business Solutions for all their IT needs. Founded in 1996, CompCiti has seen firsthand how technology has helped New York businesses improve efficiency and productivity. CompCiti can help you too. Contact us at https://compciti.com/contact/ to see how we can boost your productivity – and your bottom line.