computer, Computer Repair Service

Affordable IT Packages with Regular and Personalized Computer Repair Service in New York

Hardware and software issues can be a huge drain on your productivity. A computer repair service in New York can help resolve those issues, and even prevent them from happening in the first place. Regular maintenance, software upgrades including Windows OS updates, virus protection, and other measures can ensure that your systems are running at peak efficiency at all times.

However, it’s important to find the right computer repair service. In New York, there are many, many different options, and all have varying levels of expertise, scope of work, and customer service. You want to find a company that will provide reliable, long-term solutions – an IT partner rather than a short-term repair service.

In this day and age of growing cyber threats, it’s also important to find a company well-versed in cybersecurity and other cyber management services. A firewall and a virus scanner isn’t enough to protect you from ransomware, worms, and hackers actively trying to break into your systems. You need a company that can find the holes in your systems with an information systems (IS) audit, and who can build a cybersecurity plan that keeps your organization protected.

Professional Computer Repair Services in New York

Here are a few of the services a professional computer repair service in New York can provide you:

  1. Computer setup, systems installation, and maintenance
  2. Computer scanning and managed IT services
  3. Computer system support including cybersecurity training
  4. Computer troubleshooting or repair
  5. Disaster Recovery and Business Continuity (DRBC) plans
  6. Cyber management services including IT audits and cybersecurity systems
  7. Wireless or wired networking
  8. Cloud services
  9. Hardware installation or upgrades
  10. Software installation or upgrades
  11. OS updates
  12. Memory upgrades
  13. Peripheral accessory replacement
  14. Antivirus installation or updates

These are just a few of the ways a computer repair service in New York can keep your organization running smoothly. Upgrading software ensures you have the latest versions running with the newest features, and ensures that all software keeps working well together. OS updates reduce the risk of viruses and other cyber threats to your system. The same is true for antivirus and firewall software. Cybersecurity and managed IT services will protect your systems and monitor them for unusual activity that could represent a cyber attack. DRBC plans are another layer of protection so that if the worst should happen, your data is still safely backed up and can be recovered quickly to reduce downtime.

CompCiti Business Solutions is a computer repair service in New York that can provide all the IT support services mentioned above, and more. We take a comprehensive approach to our clients’ IT systems that takes into account all aspects including network efficiencies, cybersecurity, and the newest technologies such as VoIP phone systems and cloud services. Perhaps our greatest strength is our ability to do a full assessment of your systems, find out your areas of need, and tailor a maintenance schedule and long-term IT plan that will fulfill your organization’s needs and business goals.

CompCiti also offers available 24/7 emergency service so that if your systems do go down, we can identify and fix any issues quickly either remotely or onsite as needed. We’re Working When You Are.

To find out more about CompCiti and our Google 5-Star service, please contact us at (212) 594-4374. CompCiti is a Microsoft Silver Partner with comprehensive cybersecurity services.

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5 Basic Questions Ask for Before Hiring a Computer Repair Service in New York

In many ways, computer repair services in New York are like auto shops: you put a lot of trust in them that what they are telling you is true. That’s mostly because you don’t have any clue yourself what the problem could be. And, like cars these days, IT systems are becoming more and more complicated. Networks, cloud services VoIP phone systems, mobile connections, WiFi, sales software, CRM programs – it makes your head dizzy just looking at the list.

When it comes to finding a reputable computer repair service in New York, it comes down to doing some research, listening to your gut, and asking the right questions. Here are five basic questions you should ask before signing on the dotted line with any computer repair service.

1. Do you do onsite computer repair in New York?

Some computer repair services in New York do in-store repairs only. That means you will have to bring your computer and other IT equipment down to their service center. Not only is it a lot of time and hassle, it won’t help you with most of your IT systems such as networks and database servers. You’re better off finding a computer repair service that will come to your New York office. Look for a company that provides 24/7 emergency service so that you’ll never be left in a lurch no matter what time it is.

2. Are your technicians qualified to be working on my computer systems?

Many computer repair shops in New York are only certified to do basic work such as upgrading systems or installing simple networks. However, your company may operate a complex enterprise software package with hundreds or even thousands of routers, relays, switches, and workstations – something the technician may not be able to troubleshoot or solve themselves.

Perhaps a better question would be, “What happens if there’s a problem above the technician’s training?” The answer should always be an in-house solution. If they rely on third-party companies to supply them with experienced Level 3 technicians, for example, you could be setting yourself up for problems.

3. How do you charge your computer repair service in New York?

Always look for companies who quote a flat rate rather than an hourly rate. In some cases, hourly rates can’t be avoided, but it helps to ask around.

The best case scenario is to find a company that provides ongoing service to you in a fixed-fee monthly package. That way, they’ll get to know your systems and actually help you avoid problems in the first place. A managed services agreement will help you control IT costs and ultimately save you money down the road in maintenance fees and reduced downtime/slowdowns.

4. What happens if the problem isn’t fixed?

This is an issue that happens fairly regularly. The technician leaves your offices, and soon after the “fix” stops working altogether. The only thing more frustrating than dealing with the same IT problem time and again is paying for the same solution time and again. The better computer repair services in New York will guarantee their work. If they identify a problem but don’t properly solve it, they’ll come in on their own time to make sure it’s right.

5. What type of cybersecurity services do you provide?

In today’s world, every computer repair service in New York should be offering cybersecurity services. Human threats – hackers, data thieves, and other cyber criminals – are growing to become one of the greatest threats to your IT systems including your computer workstations and business networks. Some of the most common cybersecurity holes are easily fixed, so if the repair service says it doesn’t provide any cybersecurity services, you might question how up to date their tech knowledge really is. Preferably, you want a computer repair service that can provide full cybersecurity services, allowing them to protect your IT systems as well as repair and maintain them.

About CompCiti

CompCiti Business Solutions offers services that go beyond computer repair in New York. Since 1996, CompCiti has provided its clients with advanced IT services including networking, installation, cybersecurity, and specialty services such as VoIP installation. With CISA cybersecurity certification, 24/7 emergency support, and Level 3 technical support, CompCiti can ensure your IT systems are secure and efficient. To find out more about our computer repair services in New York including fixed-fee managed services packages, please contact us (212) 594-4374 for a free phone consultation.

Computer Repair Service

8 Ways a Computer Repair Service in New York Can Help You

Businesses and other organizations rely upon their computer systems like never before. That’s why computer slowdowns, software crashes, network failures, backup failures, and other computer-related problems can have such a huge impact on your operations. CompCiti’s computer repair service in New York can help keep slowdowns and crashes to a minimum, create a better backup system, and secure your systems against common cyber threats. Here are eight ways CompCiti can help where the typical PC retailer cannot.

1. Complete Computer Support Package

PC retailers charge quite a premium for the honor of fixing their own products. Worse, they won’t be able to help you with anything besides their own computers – not very practical when your systems likely consist of many different name brands. CompCiti, on the other hand, is local computer repair service in New York that can maintain your complete IT infrastructure. We provide comprehensive computer support packages with options for desktop support, computer upgrade/repair, server support/maintenance, networking, and computer repair service for all your systems, no matter what brand. You’ll have better coverage of your IT systems at a lower cost. 

2. Local Location & Easy Access

PC retailers’ idea of computer repair service in New York is a crowded outlet where you drop off and pick up your computers. CompCiti’s idea of easy and convenient is providingonsite service anywhere in New York. After all, why not get the work done in your office instead of theirs? We can provide everything from repair, maintenance, and upgrades to complete computer replacement.

3. Quick Service

Despite their promises, dropping off your computers with a PC retailer is not exactly “quick.” You can go days, even weeks, without your computer while they go on serving other customers. With CompCiti, our only focus when we’re repairing your computers is you. In most cases, we can fix or upgrade your computer immediatelyonsite, anywhere in New York.

4. Personal Attention to Your Needs

Large PC retailers employee dozens of low-wage customer service representatives who don’t know much about your computer. They’ll take your computer and pass it along to the techs. To them, you’re just another customer – another order form to fill in.

CompCiti on the other hand sends professional technicians to your door to take care of your problem right now. You’ll get personalized – and personal – computer repair service that meets your needs.

computer repair service

5. One-Stop Buying

Large PC retailers who offer computer repair service in New York often offer their services through different departments – they may even send your computer away for repairs. CompCiti provides all computer repair services under one service call, so that no matter what you need – computer repair, maintenance, upgrade, or replacement – we can take care of all of it for you, without the hassles.

6. Handles Different Kinds of Computer Repairs

The thing about working with a PC retailer is that you’re working with many PC retailers – one for each brand of computer and IT/networking system equipment you own. A computer repair service in New York such as CompCiti can repair any make or model of computer. Not only that, we can help ensure your computers and IT systems are protected from cyber threats with complete cybersecurity packages that will lock down your computers from hackers, viruses, and other malicious attacks.

7. 24/7 Support Service

Large PC retailers have limited working hours, so if your computers break down anywhere outside of 9 to 5, you’re out of luck. CompCiti, on the other hand, is a computer repair service provider in New York that provides clients with 24/7 emergency service.

8. Knowledge about current Software and Hardware Trends

PC retailers know their systems and software – and they know how to sell them. But with all the new technology coming out, are they really the best choice today? You’ll never get a straight answer about that from a retailer. At CompCiti, we are licensed to sell many different products so we can recommend the best hardware and software for your business needs, regardless of brand.

8. No Long-Term Contracts

Many PC retailers lock you in for long-term maintenance of a year, sometimes more. CompCiti provides repair contracts on a monthly basis, so you can leave atanytime for any reason. (Though once you experience our high level of customer service, it’s unlikely you’ll want to…!)

The CompCiti Difference

CompCiti provides complete computer repair services in New York and the surrounding area as well as cybersecurity services, network installation and maintenance, managed IT services, and specialty services such as IT staffing and VoIP installation. Plus, we provide our clients with 24/7 emergency services – We’re Working When You Are. Call on (212) 594-4374 to find out how CompCiti can help with computer repair and all your IT needs.

computer, Computer Repair Service

Computer Repair and Upgrade Service in New York

It’s happened to all of us on our home computers – a corrupted system file or a network connectivity failure makes our hearts skip a beat. The same is true at the office, though the consequences are usually much worse. Missed deadlines, missing data, and lost sales are just some of the issues you can run into. The thing is, your computer problems probably could have been avoided.

That’s why you need a great computer repair service in New York. With IT systems becoming more and more complex, it pays to find a complete IT support service that covers everything including desktop support, server support, server maintenance, networking, computer repair services, computer upgrade services, and complete cyber management services.

The advantages are pretty obvious. First, if there is ever a problem with your computer or IT systems, your computer repair services provider can troubleshoot the issues and find solutions – fast. No more self-diagnosis or wasting time on IT problems instead of focusing on your core business. Often the cost of hiring a professional to repair your computer systems is less than the cost of lost productivity when your staff tries to fix their issues themselves.

Second, hiring a desktop support service in New York will actually reduce the number of problems you have in the first place. Computer upgrade services, regular maintenance, and system monitoring will find or avoid issues before they become major problems. That means less or no time lost to system crashes, which in turn will boost productivity.

Cmoputer Repair and Upgrade

It’s important though to find a complete IT support service in New York at a reasonable rate. You don’t want to search based on cost alone – many of the low-end IT providers out there are low-end for a reason. A good computer repair service in New York will offer monthly maintenance packages at a fixed cost, provide service for all your IT systems, and offer 24/7 emergency services when needed.

CompCiti Business Solutions, Inc. can help. CompCiti offers complete IT support services in New York serving all sizes and types of businesses in NYC and the surrounding area. CompCiti will tailor a service package to meet your specific computer repair and upgrade needs so you can be protected AND manage your costs better. You’ll get the peace of mind that comes with having someone else worry about your IT problems! Find out more about CompCiti and how we can help you by visiting us online at CompCiti.com or call (212) 594-4374. CompCiti is a Microsoft Silver Partner. For more details, stay social with us:

cyber security

Why Do Businesses in New York Need a Professional Cybersecurity Service?

Viruses. Hackers. Data theft. Ransomware. These are just a few of the growing list of cyber threats facing small and medium businesses (SMBs) today. It’s also why so many companies are looking for a professional cybersecurity service in New York. Here are a few reasons why hiring a reliable cyber security service makes good business sense.

1. Keep Your Business Reputation Intact

Reputation is everything in business. Yahoo is continuing to pay the price for two data breaches in 2013 and 2014 that resulted in stolen personal data of over 1 billion customers. In fact CEO Marissa Mayer took a personal hit recently, losing her annual bonus and equity grant due to the fiasco. Perhaps most telling, Yahoo lowered the price of its digital assets by $350 million in its sale to Verizon.

SMBs are at equal risk, albeit at a smaller scale. The good news is that cybersecurity costs are lower too. Protecting client data and information from cyber threats will help you protect your reputation – and your long-term success.

2. Avoid Financial Burden

Cyber threats of all kinds can lead to real money loss right now, too. For example, cybersecurity services in New York have reported a rise in ransomware attacks, a specific cyber threat that locks down a company’s data until a ransom is paid. Since there is no honor among thieves, many end up paying the ransom AND paying an IT company to try to recover at least some of their data. Lost sales, disrupted networks, hackers that vandalize data, and direct theft of financial assets are just some of the other ways companies can lose real money.

3. Be Prepared Always

SMBs in New York are a favourite target of data hackers and cyber criminals specifically because they are smaller. Large companies might be the jackpot, but the low-hanging fruit of SMBs presents much less risk and effort. They are less likely to have secure systems, circulating huge amounts of valuable data through unprotected business networks. Cybersecurity services in New York can help ensure you are well protected and present less of a target.

CompCiti Business Solutions Cybersecurity Services in New York

CompCiti Business Solutions is one of the oldest and most respected cyber security services in New York. Founded in 1996, CompCiti provides a wide range of other services as well including managed IT services, system maintenance, network monitoring, data backup and disaster recovery, VoIP installation, and more. We’ll help you protect your data in a number of ways including assessing your current cyber security measures, upgrading software and hardware as necessary, and providing 24/7 monitoring of your network and systems for any suspicious activity. Should you be the target of a cyber threat, we can help minimise – or eliminate and sometimes reverse – any damage, and get you back up and running faster.

Find out more about CompCiti’s cyber security services. In New York, call (212) 594-4374 for more information or to book your consultation and assessment.

computer, Computer Upgrade Service

Top Reasons to Consider a Computer Upgrade Service in New York

Where would we be without technology? Look around your office – would you be able to do the job you do today without all the equipment you have around you?

Technology helps small and medium businesses work more efficiently. For example, it wasn’t that long ago that sending documents to business partners or clients involved making copies and sending them via mail or courier. Today, most offices have a multi-functional system that can scan, print, and convert to a digital file so you can email them to your clients instantaneously. 

Every day, technology moves another step forward; sometimes it seems like it’s hard to keep up. That’s why it’s a good idea to hire a computer upgrade service. In New York, there are several companies available to help you stay on top of changes in technology, and help you decide what changes are right for you and your company. Here are a few reasons why that’s so important:

Efficiency

As shown in the example above, technology improves efficiency. It’s easy to see how emailing today beats sending by courier, which was the norm 30 years ago. But most technological changes come incrementally. Our offices get more efficient little by little as new technology and faster computers come onto the market. A computer upgrade service can help you maximize your efficiency a little bit more each time, taking full advantage of the technology available today.

Productivity

Increased efficiency naturally leads to increased productivity. All other things being equal, the more efficient your employees are with the tools they have, the more they’ll get done every day. Technology can also have a more direct affect on productivity as well. As an example, older smartphones can’t always run the newest productivity tools geared toward only newer phones. In this case, an upgrade could lead to increased productivity by opening up access to these new tools.

Security

Security is an often-overlooked benefit computer upgrade services. Threats to networks, computer systems, and your data are real and becoming more sophisticated all the time. Computer upgrades – and indeed upgrades to your entire IT system – can help improve your level of security to prevent viruses, hackers stealing data, and ransomware taking over your systems. 

 Keeping Your Systems Working

Computer systems age. Sometimes, this means replacing the whole computer or component. Other times, you can get by with new parts such as a new hard drive or software. That’s where you could use the help of a computer upgrade service. In New York, there are companies that will come right to your office to upgrade your computers and systems, making it even easier to stay on top of upgrades.

Enjoying Latest Features

Sure, technology is mostly about efficiency, productivity, and security – at least in the business world. But it’s also about how technology can make our day-to-day tasks easier. Sometimes, it’s also about the pure enjoyment that comes with working on something new. A computer upgrade service lets you start enjoying the latest features on the market now.

Conclusion

Computer upgrades can improve the way you do business. But part of the trick is to find the right computer upgrade service. In New York, more and more small and medium businesses are turning to CompCiti Business Solutions for all their IT needs. Founded in 1996, CompCiti has seen firsthand how technology has helped New York businesses improve efficiency and productivity. CompCiti can help you too. Contact us at https://compciti.com/contact/ to see how we can boost your productivity – and your bottom line.

IT Consultants

IT Consultants in New York – Thorough and Ongoing Support for IT Services

Businesses in New York small and large rely upon innovative IT systems and software applications to remain competitive. They need safe, quickly accessible, and easily upgradable networks to keep everyone connected. Perhaps most importantly, they need the support of an experience IT professional to keep everything running smoothly.

There are many dedicated IT consultants in New York to give you that support. It’s an investment in your company that will pay dividends with increased productivity and profitability. Poor operations, slow equipment, and outdated systems can actually be a drain on your bottom line and increase your risk of catastrophic failure. A solid maintenance plan will keep everything running smoothly with better cost efficiency.

  • However, not all maintenance plans are alike. You’re better off getting a plan that is tailored to your organization’s needs. Fixed-cost maintenance plans might be easy to understand in some cases, but you may end up only using a portion of the services even though you’re paying for the whole thing. The best IT consultants in New York will provide you with a customized quote for maintenance costs, tailored to your business and IT systems.Be careful of hidden fees, too. Maintenance contracts don’t usually cover everything such as equipment costs for replacements. A good IT consultant will detail exactly what is included in your contract and what is not, helping you manage your costs better.

    Professional IT Consultants – Unique Solutions Tailored to Your Business IT Needs

    Read your maintenance plan carefully before entering into a contract. Be aware that even some (but not all) of the best IT consultants in New York may sub-contract some of the work to third-party IT vendors. That’s because many professional IT consultants – especially in a large market like New York – specialize in certain areas, and will bring in others to do other work as required. Whether or not you like the multi-vendor approach is a matter of personal preference. Many organizations prefer to deal with the same IT consultants on every job with one point of contact, while others don’t mind who is walking through their offices as long as the job gets done.

    Either way, it’s good to know what you’re getting into. Also, ensure that they can maintain your current technology and upgrade/install new technology to increase your business efficiencies down the line. You can ask them for a tailored IT “roadmap” that addresses relevant concerns such as:

    • Your current business IT requirements
    • Future and present business strategies
    • User requirements and comfort
    • Business guidelines and transaction procedures
    • Security, backup plans, and disaster recovery

    Is It Important to Find an IT Consultant in New York?

    Organizations often ask about finding IT consultants in New York vs. outside of the city or even offshored to another country. It’s true, many of the services provided including cloud services and remote monitoring can be done anywhere with an Internet connection. But there will be times when you’ll need onsite help such as when you’re upgrading your systems or if your system becomes infected by a virus when an unsuspecting employee opens a malicious email.

    There are many IT consultants in New York that will be able to take care of all your IT needs from building and maintaining your networks and infrastructure to expanding and upgrading it in the future. Best of all, they provide thorough support and continuous consultation to make sure that the technology is capable to meet all of your changing technology needs. If an emergency comes up, New York-based IT consultants can be onsite quickly.

    Flexible Solutions Will Change and Grow with Your Organization

    Essentially, your IT needs fall into three basic areas: efficiency, flexibility, and cost. The thing is, this mixture is different for every organization. That’s why you need an IT consultant that will take the time to learn your system and tailor a package specifically for you.

    CompCiti can help.

    CompCiti Business Solutions, Inc. is one of the oldest IT consultants in New York. Since 1996, the company has provided clients with the IT solutions they need to grow and prosper in this highly competitive market. From networking and database management to cloud services, VoIP, managed email, and more, CompCiti is also one of the most cutting edge IT consultants in New York. All services are in-house by their own knowledgeable and experienced staff – they do not rely on any third-party vendors. CompCiti can provide you with the efficiency, flexibility, and cost management your company needs with tailored maintenance plans, top-of-the-line system monitoring services, innovative business solutions, and renowned 24/7 emergency service .

    Find out how CompCiti’s list of services makes it one of the most comprehensive IT consultants in New York. Call (212) 594-4374 for more information or to learn more about its tailored plans.