IT Consultants, IT Service, Uncategorized

4 Ways IT Consultants in New York Can Transform and Protect Your Business

In this digital age, IT consultants in New York have become an important part of business culture. Their technical expertise helps ensure the digital tools we use every day are efficient and secure.

That’s no easy feat. As you likely know from your own business or organization, technology is getting more complicated all the time. IT consultants in New York stay up to date with current IT trends so you don’t have to. New technologies, new cyber threats, and new complexities as systems become more and more integrated – all can be a drag on your business efficiencies. In the case of cyber attacks, it can even put you out of business.

Here are four ways hiring a reliable IT consultant in New York can help ensure your organization operates smoothly and securely:

1. Reliable, Professional Cybersecurity and IT Services

Nothing has the potential to put a company out of business like a cyber attack. These malicious assaults on your data can be for a variety of reasons: to hold your data for ransom, to steal your data, or just as an act of vandalism. No matter what the reason, the result can be lost data, lost money, lost customer confidence, and ultimately – for about 60% of small and medium businesses (SMBs) – bankruptcy within six months of the attack.

That’s why cyber security should be the number one concern of any organization. IT consultants in New York who specialize in cyber security can help you identify vulnerabilities in your systems through an IT audit. Then, they can fix those holes and develop a backup and disaster recovery plan so that if the worse should happen, most if not all your data will be safely backed up. They can also train your employees to identify potentially dangerous emails, website pages, and other threats, reducing your risk even further.

2. Frees You Up to Focus on Your Core Business

Streamlining your business to focus on your core activities makes good business sense. Many companies shed activities that don’t contribute directly to their bottom line, and IT is no different. By hiring an IT consultant rather than building your own IT department, you can get on doing what you do best and allow the IT professionals to take care of your IT systems. This will increase your overall cyber security, streamline your IT maintenance, and reduce your costs. The result will be better IT at a lower cost, and better overall business inefficiencies.

3. Expert, Scalable Service

Sometimes the problem is a printer that won’t print. Other times, there’s a problem that can threaten your whole system. The better IT consultants in New York have the appropriate response to any IT problem. It’s important to find out exactly what your IT consultant can do and what they can’t do. For example, if there is an issue that requires a Level 3 technician, will they be able to handle it in-house, or will they have to sub-contract to another company?

Finding the right IT consultant will give you the peace of mind you need that your IT systems are covered for any issue that comes up. They will also be able to help you plan and grow your IT infrastructure as you organization grows.

IT Consultants in New York

4. Lower IT Costs

Cost-cutting is always a concern these days. Many feel that by keeping all their IT staff in-house, they are saving money. Unfortunately, the opposite is usually true for small and medium size businesses (SMBs) and organizations. Not only are there the costs associated with salaries, benefits, and other labor-related expenses, there are also training costs and the costs associated with office space. Plus, by hiring a third-party IT consultant, you’re only paying for IT support when you need it.

About CompCiti

CompCiti Business Solutions, Inc. is one of the most experienced IT consultants in New York. Since 1996, CompCiti has provided its clients with comprehensive IT services including cyber security, networking, backup and disaster recovery planning, cloud services, and more. CompCiti can provide fixed-cost managed IT and cyber security solutions to protect your companies data and systems, and make your organization run more efficiently. Visit us at CompCiti.com or call today for a free phone consultation at (212) 594-4374.

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5 Basic Questions Ask for Before Hiring a Computer Repair Service in New York

In many ways, computer repair services in New York are like auto shops: you put a lot of trust in them that what they are telling you is true. That’s mostly because you don’t have any clue yourself what the problem could be. And, like cars these days, IT systems are becoming more and more complicated. Networks, cloud services VoIP phone systems, mobile connections, WiFi, sales software, CRM programs – it makes your head dizzy just looking at the list.

When it comes to finding a reputable computer repair service in New York, it comes down to doing some research, listening to your gut, and asking the right questions. Here are five basic questions you should ask before signing on the dotted line with any computer repair service.

1. Do you do onsite computer repair in New York?

Some computer repair services in New York do in-store repairs only. That means you will have to bring your computer and other IT equipment down to their service center. Not only is it a lot of time and hassle, it won’t help you with most of your IT systems such as networks and database servers. You’re better off finding a computer repair service that will come to your New York office. Look for a company that provides 24/7 emergency service so that you’ll never be left in a lurch no matter what time it is.

2. Are your technicians qualified to be working on my computer systems?

Many computer repair shops in New York are only certified to do basic work such as upgrading systems or installing simple networks. However, your company may operate a complex enterprise software package with hundreds or even thousands of routers, relays, switches, and workstations – something the technician may not be able to troubleshoot or solve themselves.

Perhaps a better question would be, “What happens if there’s a problem above the technician’s training?” The answer should always be an in-house solution. If they rely on third-party companies to supply them with experienced Level 3 technicians, for example, you could be setting yourself up for problems.

3. How do you charge your computer repair service in New York?

Always look for companies who quote a flat rate rather than an hourly rate. In some cases, hourly rates can’t be avoided, but it helps to ask around.

The best case scenario is to find a company that provides ongoing service to you in a fixed-fee monthly package. That way, they’ll get to know your systems and actually help you avoid problems in the first place. A managed services agreement will help you control IT costs and ultimately save you money down the road in maintenance fees and reduced downtime/slowdowns.

4. What happens if the problem isn’t fixed?

This is an issue that happens fairly regularly. The technician leaves your offices, and soon after the “fix” stops working altogether. The only thing more frustrating than dealing with the same IT problem time and again is paying for the same solution time and again. The better computer repair services in New York will guarantee their work. If they identify a problem but don’t properly solve it, they’ll come in on their own time to make sure it’s right.

5. What type of cybersecurity services do you provide?

In today’s world, every computer repair service in New York should be offering cybersecurity services. Human threats – hackers, data thieves, and other cyber criminals – are growing to become one of the greatest threats to your IT systems including your computer workstations and business networks. Some of the most common cybersecurity holes are easily fixed, so if the repair service says it doesn’t provide any cybersecurity services, you might question how up to date their tech knowledge really is. Preferably, you want a computer repair service that can provide full cybersecurity services, allowing them to protect your IT systems as well as repair and maintain them.

About CompCiti

CompCiti Business Solutions offers services that go beyond computer repair in New York. Since 1996, CompCiti has provided its clients with advanced IT services including networking, installation, cybersecurity, and specialty services such as VoIP installation. With CISA cybersecurity certification, 24/7 emergency support, and Level 3 technical support, CompCiti can ensure your IT systems are secure and efficient. To find out more about our computer repair services in New York including fixed-fee managed services packages, please contact us (212) 594-4374 for a free phone consultation.

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Proactive Managed IT Services For Effective Functionality of IT Management

Due to the ever-changing and ever-evolving demands of IT, it’s very essential for the businesses, especially those with less resources, being able to keep them up to date; there is no better, more efficient and cost-effective solution than the Managed IT services!

What is Managed IT Services

Managed IT services are nothing but the outsourcing of day-to-day responsibilities and functionalities in order to enhance the operations and cutting expenses. Well, the managed IT services may include outsourcing HR activities, computer repair and desktop support or maintenance activities. The individual or an organization that offers the managed service is known as the Managed IT Service Provider or MSP.

The Modern IT Method: – Defining Managed Services

The main motto behind using our managed IT services includes some vital and true best practices:

  • Daily maintenance like computer repair and desktop support can prolong the usability and performance of computer systems.
  • Routine updates of security and software can protect the network from several threats and issues.
  • Remote computer support can minimize the costs for computer repair and desktop support services.
  • Proactive monitoring and quick detection of important issues before becoming more severe.
  • Systematic documentation and network maps for precise overview of the IT needs of a certain business.

Top Highlighting Benefits of Managed IT Services

Managed IT Services as the Outsourcing Unit of Internal IT Department

However, it’s quite uncommon for businesses to take proper care of their network and computers like the household appliances. When any system breaks, then you must have to pay someone to fix it. Some companies even hire an internal computer technician to fix these problems. But with the help of our managed IT services, we will make sure each and every aspect of your IT management company will be up and running.

           Computer Repair Service in New York

Early Detection of Issues Can’t Affect The End User

Most often, beginning computer issues is barely noticeable. Our MSPs (Managed IT Service Providers) can easily run the reporting and monitoring tools, that can easily detect the issues and report back when any potential problem will be discovered. This way, it can be fixed, by minimizing the frustration and of your employee. Some of them are:

  • Hard Disc Drive Failure Warnings
  • Malware, Virus and Spyware Protection
  • Outdated Windows and Service Packs Updates
  • Antivirus Updates
  • Windows Update Failures and many more

Reduces Overall IT Expenses

Within the short span of time, our managed IT services in New York can fix the problem regarding computer repair immediately. If that’s the case, using remote access can reduce the expenses of the IT service provider. Therefore, technicians don’t need to be present physically as your issues can be completed faster.

Are you looking to hire a computer repair service in New York? If yes, then why don’t you choose managed IT service providers from CompCiti Business Inc. For more details, stay connected with us!