Computer Repair Service

8 Ways a Computer Repair Service in New York Can Help You

Businesses and other organizations rely upon their computer systems like never before. That’s why computer slowdowns, software crashes, network failures, backup failures, and other computer-related problems can have such a huge impact on your operations. CompCiti’s computer repair service in New York can help keep slowdowns and crashes to a minimum, create a better backup system, and secure your systems against common cyber threats. Here are eight ways CompCiti can help where the typical PC retailer cannot.

1. Complete Computer Support Package

PC retailers charge quite a premium for the honor of fixing their own products. Worse, they won’t be able to help you with anything besides their own computers – not very practical when your systems likely consist of many different name brands. CompCiti, on the other hand, is local computer repair service in New York that can maintain your complete IT infrastructure. We provide comprehensive computer support packages with options for desktop support, computer upgrade/repair, server support/maintenance, networking, and computer repair service for all your systems, no matter what brand. You’ll have better coverage of your IT systems at a lower cost. 

2. Local Location & Easy Access

PC retailers’ idea of computer repair service in New York is a crowded outlet where you drop off and pick up your computers. CompCiti’s idea of easy and convenient is providingonsite service anywhere in New York. After all, why not get the work done in your office instead of theirs? We can provide everything from repair, maintenance, and upgrades to complete computer replacement.

3. Quick Service

Despite their promises, dropping off your computers with a PC retailer is not exactly “quick.” You can go days, even weeks, without your computer while they go on serving other customers. With CompCiti, our only focus when we’re repairing your computers is you. In most cases, we can fix or upgrade your computer immediatelyonsite, anywhere in New York.

4. Personal Attention to Your Needs

Large PC retailers employee dozens of low-wage customer service representatives who don’t know much about your computer. They’ll take your computer and pass it along to the techs. To them, you’re just another customer – another order form to fill in.

CompCiti on the other hand sends professional technicians to your door to take care of your problem right now. You’ll get personalized – and personal – computer repair service that meets your needs.

computer repair service

5. One-Stop Buying

Large PC retailers who offer computer repair service in New York often offer their services through different departments – they may even send your computer away for repairs. CompCiti provides all computer repair services under one service call, so that no matter what you need – computer repair, maintenance, upgrade, or replacement – we can take care of all of it for you, without the hassles.

6. Handles Different Kinds of Computer Repairs

The thing about working with a PC retailer is that you’re working with many PC retailers – one for each brand of computer and IT/networking system equipment you own. A computer repair service in New York such as CompCiti can repair any make or model of computer. Not only that, we can help ensure your computers and IT systems are protected from cyber threats with complete cybersecurity packages that will lock down your computers from hackers, viruses, and other malicious attacks.

7. 24/7 Support Service

Large PC retailers have limited working hours, so if your computers break down anywhere outside of 9 to 5, you’re out of luck. CompCiti, on the other hand, is a computer repair service provider in New York that provides clients with 24/7 emergency service.

8. Knowledge about current Software and Hardware Trends

PC retailers know their systems and software – and they know how to sell them. But with all the new technology coming out, are they really the best choice today? You’ll never get a straight answer about that from a retailer. At CompCiti, we are licensed to sell many different products so we can recommend the best hardware and software for your business needs, regardless of brand.

8. No Long-Term Contracts

Many PC retailers lock you in for long-term maintenance of a year, sometimes more. CompCiti provides repair contracts on a monthly basis, so you can leave atanytime for any reason. (Though once you experience our high level of customer service, it’s unlikely you’ll want to…!)

The CompCiti Difference

CompCiti provides complete computer repair services in New York and the surrounding area as well as cybersecurity services, network installation and maintenance, managed IT services, and specialty services such as IT staffing and VoIP installation. Plus, we provide our clients with 24/7 emergency services – We’re Working When You Are. Call on (212) 594-4374 to find out how CompCiti can help with computer repair and all your IT needs.

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IT Consultants, IT Service

What Can IT Consultants in New York Offer Your Business?

IT consultants in New York are getting busier every day. That’s because more small and medium businesses (SMBs) are realizing that their IT systems are becoming too complicated to manage in-house. Gone are the days when you needed just a router, a printer, and a few laptops to create your business “network.” Now everything from sales and inventory to customer relations management and, yes, even communications are intertwined.

This level of technology is great for business efficiencies. But it also requires a greater level of expertise to keep the systems running – and more intensive knowledge to fix those systems when they break down. That’s important because when your networks stop working, so does your business.

A professional IT vendor in NYC can help. These IT consultants can take care of any emergency situations, quickly and efficiently. In many cases, they can help you avoid emergency situations in the first place by monitoring your systems for overworked networks, full database servers, viruses, and other threats to your system. Even if you have an in-house staff, technology is moving so fast these days that they may not be prepared for some of the advanced issues that can crop up. IT vendors will have the training and expertise to assist your staff in times of need.

They can also help with more advanced tasks such as infrastructure management, network planning, data backup and recovery (disaster recovery), server security, and system maintenance. One of the advantages of hiring IT consultants in New York for your day-to-day monitoring and maintenance tasks is that they will know your system and be able to help you plan your upgrades and extensions in the future. Chances are, they will be able to find ways to run more efficiently and perhaps even reduce operation costs from your first network assessment.

Top Three Reasons to Hire IT Consultants in New York

Quick Response and Support

The best IT consultants in New York offer 24/7 emergency support so they can be onsite within a few hours.  Remote support can happen in as little as a few minutes. It’s important to note that response time will be even faster if you already have an existing contract with an IT vendor who is already familiar with your systems, which is another advantage of getting a monthly maintenance package.

Knowledge and Expertise

Since IT is their focus, IT vendors in NYC tend to have a deep knowledge and keep up with current IT trends. Most are certified with some of the various IT providers (Microsoft, IBM, etc.) so they have to keep up with their training to keep these certifications.

Cost-Effective Design

Keeping up with IT trends has another interesting side-effect: it leads to more cost-effective systems. Since new technology tends to lower the costs of doing business, it makes sense that the newer the technology, the greater the savings. On the other hand, sometimes the older technology works well enough that the costs savings don’t justify the cost of installing the new IT solutions. A trusted IT consultant in New York will be able create a tailor-made solution for your business, balancing all these considerations for the most cost-effective approach to meet your goals.

CompCiti – Your Preferred IT Consultant in New York

CompCiti Business Solutions, Inc. is one of the oldest and most respected IT consultants in New York. Since 1996, CompCiti has helped New York businesses and organizations with all of their business networking, cyber management, and IT system needs. CompCiti is a Microsoft Silver Partner and consistently receives five-star Google reviews. To find out more about CompCiti’s competitive pricing model, contact us (212) 594-4374.